Someone to talk to

Disability Together provides friendly phone and video call support through its Time to Talk service.

Supportive conversations to help you to make changes or improvements in your life, helping to build confidence and self-esteem.

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Support for you

What is Time to Talk?

Why call?

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Do you require help right now?

We are not a crisis service.
If you feel you might harm yourself or are in immediate danger, call 999.

  • Call Samaritans 116 123 – free, 24 hours a day 
  • Text SHOUT to 85258 for confidential support
  • Dial NHS 111, then choose Option 2 for mental health help

How our service works

Get in touch

Simply complete our contact form or send us an email, or a friend or professional can refer you.

Initial chat

We discuss an outline of what you’d like help with and pick a contact method that suits you.

Up to six hours of support

In bite‑sized sessions, at times you choose. It is completely free – you only pay your own phone or data charges if using mobile or video.

Review and next steps

Together we’ll agree when support can close or signpost you to longer‑term services to contunue your journey to better wellbeing.

Who can use the service and when?

Reasonable adjustments

Frequently asked questions

Do I have to pay for the service?

No. Time to Talk is funded by charitable grants, so every call or video session is free.

Support is flexible but capped at six hours in total, spread over as many sessions as you need.

Absolutely. You can self‑refer by phone, email or the online form, or ask a friend or professional to do it for you.

Leave a message and we’ll call back when the line reopens. For urgent mental‑health help, see the alternatives listed on our Urgent Help page or call 111 and choose the mental‑health option.

Support will be tailored to you own needs. It could involve us researching information for you. We may put you in touch with organisations or support groups that are specific to your condition. For others, it might be practical, condition-specific advice – for example pacing, planning, managing fatigue or pain, or strategies to help with low mood or anxiety. We can also look for support, social groups and activities for you based on your specific interests and needs. 

We provide calls to support you to make change, so we do ask that you are willing to engage with the process.

We understand change can be tricky, but that’s why we’re here to provide support and encouragement. The good news is changes don’t have to be big. They can start by being very small and still be beneficial to your health and wellbeing. And the even better news, is that from small changes bigger ones can emerge!

We simply ask that you are willing to have a go.

Unfortunately, we’re not able to provide social befriending calls. This is because of the short-term nature of our support.

We are not mental health practitioners, although some of us do have our own lived-experience managing low mood and anxiety.

Related support

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Counselling service

Six free sessions with a qualified counsellor who understands disability.

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Advocacy

Get free, independent support to express your views, secure your rights and be fully involved in decisions about your health, care or social services.