Financial scams and how to avoid them

Scams and fraud can affect anyone, but disabled and Deaf people are often targeted and may face extra barriers when it comes to staying safe or reporting it.

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Information and advice

Fraudsters often target disabled or Deaf individuals with manipulative and deceptive tactics – everything from impersonation and romance scams to AI-generated deepfakes. This page will help you spot warning signs, take actions to protect yourself, and know where to turn if you’ve been affected.

Quick facts

Recognising common scams

It’s important to understand the different types of scams so you know what to watch out for.

How to stop and act

If something doesn’t feel right, take a moment to stop and think before reacting.

Tailored support for people with learning disabilities

There are accessible, step-by-step guides to help people with learning disabilities stay safe

What to do if you’ve been scammed

If you think you’ve been scammed, act quickly and seek support.

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Do you require help right now?

We are not a crisis service.
If you feel you might harm yourself or are in immediate danger, call 999.

  • Call Samaritans 116 123 – free, 24 hours a day 
  • Text SHOUT to 85258 for confidential support
  • Dial NHS 111, then choose Option 2 for mental health help

Resources and further reading

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Mencap & Take Five Easy Read Scam Guide

An easy-read guide with pictures and simple steps to help you recognise and avoid scams.

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Scams and Learning Disabilities

Guidance on how people with learning disabilities can protect themselves and report fraud.

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Tips to avoid online scams

Advice for disabled people on spotting online scams and staying safe online.

Related support

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Time to talk

Need someone to listen right now? Our peer-support line offers friendly, trained listeners by phone or video.

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Victim Support Services

Support for people who’ve experienced a crime, including scams or fraud.

Frequently asked questions

What should I do if someone I met online asks for money?

Don’t send anything. End contact and speak to someone you trust or report it to Action Fraud.

If the message feels strange or unexpected, it might be a scam. Always check the source using official contact details.

Yes – and you should. Scammers are clever and anyone can be caught out. Reporting helps protect others too.

Use Mencap’s Easy Read guide, or contact our Time to Talk service for one-to-one support.