Disability Together welcomes the announcement that Disabled bus pass holders in England will be able to travel free at any time of day from April 2027.

Accessible and affordable public transport is fundamental to enabling Disabled people to live independently and have the same choice, control and opportunities as everyone else.

The current restriction on using concessionary passes before 9.30am on weekdays can create a very practical barrier. Many Disabled people work, study, volunteer, attend medical appointments, care for family members and take part in their communities. Being unable to use a concessionary pass during the morning peak can mean having to pay additional travel costs simply to get to work or attend an early appointment.

For people who cannot drive or for whom other forms of transport may not be accessible or affordable, buses can provide an essential connection to employment, healthcare, education, services, friends and family.

We therefore very much welcome the removal of the time restriction. It is a positive step towards recognising that Disabled people’s lives do not begin at 9.30am and that accessibility should enable people to participate fully in everyday life rather than place additional restrictions on them.

We would, of course, like to see the change introduced as soon as practically possible. April 2027 means Disabled people will continue to experience the existing restriction for another seven months. However, the national commitment is an important and welcome step towards removing an unnecessary barrier.

Here in Devon, transport can be particularly important because of the rural nature of much of the county and the distances people may need to travel to access employment, healthcare, services and social opportunities. Removing financial and administrative barriers to travel can therefore make a meaningful difference to people’s independence and ability to participate in their communities.

Through our work with thousands of Disabled and Deaf people each year we regularly hear about the importance of accessible transport and the impact that transport barriers can have on people’s independence, employment opportunities and ability to participate in everyday life.

Suzie from Exeter, a Disabled bus pass user said: “I’m pleased about the changes and looking forward to being able to use my bus pass before 9.30am. Previously it’s meant I’d have to arrange doctor’s appointments later in the day, pay for other transport, or try to find other accessible transport, which isn’t always easy. It’s brilliant that the time restrictions being removed, it just a shame it’s not coming in sooner.” 

We hope this announcement will form part of a wider commitment to making public transport genuinely accessible. Affordability is an important part of accessibility, but so too are reliable services, accessible vehicles and infrastructure, accessible information and ensuring Disabled people can travel with confidence and dignity.